Our contact form has been removed due to excesive spam messages.

FAQ's

Are your prices in US Dollars?

Yes, all prices appearing on the website are in United States Dollars.

Is there a limit on how much I can buy?

Yes, you may purchase only a maximum of 3 month supply of each of your medications.

Do you sell any controlled or narcotic medications?

No, never.

Do you ship worldwide?

Yes, we ship worldwide.

How much do you charge for shipping?

$15.00 per order.

Is it safe to use my credit card?

Yes, we have taken every precaution to make sure your transaction is secure. Our website utilizes industry-standard security measures, including SSL (Secure Sockets Layer). All account information submitted us is safely isolated from unauthorized internet access.

What if I have a shipping problem with my order?

Please contact us immediately and we will resolve the situation for you or ship a new order to you at no cost.

What if you don't have all of items in stock?

If an item you ordered is out of stock, we will order it from our supplier. If the item is not available from the supplier we will contact you and let you know.

What do you do with my personal Information?

The personal information you give us will only be viewed by authorized employees of our company for the purpose of completing your order. We do not sell, trade, or rent your personal information to others.

How can I pay for my order?

By credit card or debit card.

Do I have to pay a Fee to have an account ?

No never: SharpMeds will never charge you hidden fees or membership fees of any kind.

How do you Ship order ?

We only offer "ONE" shipping option. Your orders will arrive by Registered Mail which will arrive in approximately 21 to 28 Business Days or approximately3 to 4 weeks. Delivery times are estimates and actual delivery times may vary depending upon were you live. If no one is at home at the time of delivery then you will receive a notice from your local postal office that you have a package waiting to be picked up. All order will require your signature.

How do I find the Status of my order?

Goto to My account and click on Order History.
If your order status is Processing, your order is still being processed and it has not been shipped.
If your order status is Out of Stock then we are currently out of this product and we will notify you of the estimated shipping date.
If your order status is Shipped your order has been shipped and is on its way to you.
If your order status is Cancelled you have cancelled your order.
If your order status is Unclaimed, you could not be contacted for delivery and the postal service returned your order to us and we will be contacting you by email.